Tag Archives: what is customer service

Chat to Customers – You Might Be Surprised At What You Hear

We all like to think that if we provide good customer service will lead to consumer loyalty.  Reading a recent article in the Sunday Business Post by Leanne Papaioannou presented some interesting ideas. We had been toying with the idea … Continue reading

Posted in Customer Service | Tagged , , , , | Leave a comment

Mind Your Own Business – but with a smile!!

Did you see Feargal Quinn on the Saturday Night Show the week before last? He was promoting his new book ‘Mind Your Own Business‘. As you probably know, Senator Quinn is one of our heroes, we so agree with his … Continue reading

Posted in Customer Service, What is Marketing | Tagged , , , , | 2 Comments